POINTR Easy Remote Support 2.6.300

In the realm of remote support solutions, POINTR from Delta Cygni Labs emerges as a contender worth considering. This platform is designed to streamline industrial remote collaboration by facilitating real-time interactions between field technicians and technical experts. With a robust cloud-based infrastructure and augmented reality enhancements, POINTR enables informative on-site guidance, potentially leading to improved operational efficiency, expedited service, and minimized downtime.

Among the key features of POINTR are:

• Augmented reality annotations that enhance communication and documentation.
• Group call functionality accommodating up to five participants.
• Reliable image quality maintains performance even in low-bandwidth conditions.
• GDPR compliance ensures data privacy and security.
• Support for external cameras to enhance visual assistance.
• Capabilities for field notes, image capture, and session recording to facilitate collaboration.
• A virtual whiteboard for brainstorming sessions, which can be beneficial in numerous settings.

The platform's versatility makes it suitable for various applications, including:

• Remote Guidance
• Remote Commissioning
• Remote Maintenance
• Remote Training
• Remote Quality Assurance
• Remote Services
• Remote Sales

For those seeking to elevate their remote support capabilities, POINTR presents a comprehensive tool aimed at enhancing operational effectiveness while potentially reducing costs.

Supported Devices: POINTR is compatible with an array of smart devices, including those running iOS, Android, and Huawei operating systems. Additionally, the application can be accessed on conventional PCs (Mac OS and Windows) as well as smart glasses, with further software available for download at www.pointr.it.